The following error was received when trying to import a digital certificate using the FDA ESG Web interface:
- “Invalid certificate file An error has occurred while importing the certificate file. Most likely you selected the wrong file type.”
- Check the file extension. The file extension must be “.p7b” or “.cer”. Files with these extensions represent the public key part of the certificate. Only the public key part of the certificate can be imported. Reference Appendix C, Digital Certificates in the User Guide for more information.
- Make sure the local PC has been configured to recognize and use the digital certificate. Reference the operating system instructions on the local PC for more information.
