Having a plan in place for how you will respond in a crisis is critical to minimizing damage when the worst happens. Strategies for effective crisis management include:
• Using bowtie analysis to analyze rare, high-risk events, helping identify not just preventive controls but also recovery controls that help you get up and running quickly on the other side of a crisis.
• Creating a plan ahead of time for how you will communicate with the public, regulators and other stakeholders in the event of a problem.
• Establishing integrated quality processes that allow you to make course corrections as rapidly as possible.
