If you submit an eMDR individually (not as part of a batch), and receive an Acknowledgment 3 that states that your report has failed to load, the Acknowledgment 3 will describe the error(s). You should correct the error(s) and resubmit the eMDR, at which time you will receive another set of three acknowledgments.
If you submit an eMDR as part of a batch, Acknowledgment 3 will list all the reports in the batch and indicate whether each report has passed or failed to load. You should correct the error(s) for the failed reports and resubmit the FAILED reports ONLY. You should not resubmit the entire original batch. When you resubmit the report(s) that contained errors, you will get another set of three acknowledgments for the resubmitted eMDR(s).
Errors that will prevent successful loading in the CDRH database of an eMDR include:
- Failure to provide data in a required data field, such as the report number,
- Failure to use the appropriate format for a data field, such as an incorrect date format,
- Invalid report number error: Use of an invalid report number (i.e., not following the correct format for the number or using an incorrect number for the reporting entity),
- Character max error: Too many characters entered, exceeding the character limitations for a given data field,
- Duplicate report error: Caused when a reporting entity submits a report that was previously loaded successfully into the CDRH database, and
- Initial report not found for this supplemental error: Caused when a user submits a supplemental report to an initial report that has not been accepted in the CDRH database.
