A lot of companies attempt to manage documents through shared servers and email chains. It’s a huge driver of lost productivity, given the time it takes to find information buried in email chains or proliferating server folders.
Using network drives and email to share documents also creates versioning issues, causing duplication of effort and errors resulting from outdated information.
Consider the example of a manufacturing company that reorders a key material based on an out-of-date specification. It’s happened, and companies have lost millions due to a months-long ordering backlog and having to run at partial capacity, not to mention wasted material.
