There are two kinds of accounts. Each account contains the name, phone, and email and physical address for the contact person. The owner/operator (O/O) account can be thought of as the primary account, as it can make any changes in DRLM. The official correspondent (OC) account is created by the owner/operator, and is responsible for the annual registration and device listing for the establishment(s) they have been assigned to by the O/O.