The revision of the ISO 9001 standard is simplified to be equally applicable to small, medium and large organizations.
Risk-based thinking is now an overarching theme for all aspects of the QMS
A high-level structure is applied throughout the entire standard, increasing the emphasis on organizational context, leadership requirements and process improvements for customer satisfaction.
Fewer prescriptive requirements and more flexibility regarding documentation.
Overall, the new standard allows for flexibility by emphasizing the higher-level priorities of a quality management system (QMS) rather than specific details.
This leads to a focus on achieving planned results, improved risk control and better process control that trickles down to customer satisfaction and improved brand image.