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- Knowing who their O/O account holder is, as the O/O is the only one who can make changes to their OC information (name, address, telephone, email, etc.).
- Receiving and reviewing routine correspondence, usually by email, from the FDA.
- Completing the annual registration and device listing process.
- Creating new registrations and listings under the existing O/O number.
- Making changes, updates, and cancellations ONLY to registrations and listings that have been assigned to them by the OO.
- Updating US agent information.
