If you do not receive Acknowledgment 1 or 2, check the status of the ESG at: Electronic Submissions Gateway (ESG) – System Status. If the ESG system status website indicates the ESG is operating normally, contact the ESG Staff at ESGHelpDesk@fda.hhs.gov.
If you do not receive Acknowledgment 3, check the eMDR Status Page. If the eMDR system status website indicates that eMDR is operating normally, contact eMDR@fda.hhs.gov.
