When should customers be notified of change? Before or after implementation? 1.29K viewsOctober 10, 2022DrugsPharmaceutical 0 Sam Smith11.38K October 1, 2020 0 Comments Spread the loveSpread the love 1 Answer ActiveVotedNewestOldest 0 Blogolu28.38K Posted October 1, 2020 0 Comments Spread the loveNormally the customer should be informed before the changes are introduced for commercial manufacture because he has to evaluate the impact in the drug product, and there may be also registration issues. Spread the love Login